All systems are operational

About This Site

This is the official status page of CuByte's global infrastructure. All related incidents will be published here. Contact our network operations center via mail.

Maintenance
Network Maintenance of AS47447 Window #1

During the above timeframe our upstream provider will migrate our primary route of FRA1 to an alternate router. We hope that this activity brings back more stability to the network where we have monitored some problems in the last weeks. Please contact us if you have further questions about the migration.

Start Time: 2019-12-03 00:00 CET

End Time: 2019-12-03 05:00 CET

Expected Impact: During the migration every single customer can expect a loss of service of up to 5 minutes

Network Maintenance of AS47447 Window #2

During the above timeframe our upstream provider will migrate our primary route of FRA1 to an alternate router. We hope that this activity brings back more stability to the network where we have monitored some problems in the last weeks. Please contact us if you have further questions about the migration.

Start Time: 2019-12-05 00:00 CET

End Time: 2019-12-05 05:00 CET

Expected Impact: During the migration every single customer can expect a loss of service of up to 5 minutes

Past Incidents

Tuesday 26th November 2019

No incidents reported

Monday 25th November 2019

No incidents reported

Sunday 24th November 2019

No incidents reported

Saturday 23rd November 2019

No incidents reported

Friday 22nd November 2019

No incidents reported

Thursday 21st November 2019

Network Peer AS47447 Upstream Gateway unreachable

We have received multiple alerts from our monitoring systems that one of the upstream gateways is currently having packet loss. Currently this may impact the reachability of your service.

  • As a result of the re-occuring stability issues of the upstream network, we have requested the upstream provider to migrate our primary gateways for AS47447 to another routing platform until the software issues are solved together with Juniper JTAG. Those changes will be carried out next week during the night with a short connection interruption of around 5 minutes. You will find the according maintenance windows on the status page.

  • The upstream network is stabilizing again. We will further continue to closely monitor the situation.

  • We confirmed the status of the CuByte core network to be healthy. We see connection loss depending on how client traffic is routed to us. Connections going through DE-CIX seem to be stable, whereas connections coming from Vodafone are lost. We have involved our upstream providers in this matter and are waiting for feedback.

  • Wednesday 20th November 2019

    No incidents reported